Scan beam from SKX SmartSled does not emit when the scan button is pressed

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Scan beam from SKX SmartSled does not emit when the scan button is pressed

SKX Connection ModeIs scan beam emitting?
USB port on back unpluggedUSB port on back plugged/powered
USB HIDYesYes
USB SerialKTSync ConnectedYesYes
KTSync NOT ConnectedNo (Scan Beam Disabled)1Yes

1 To resolve this issue, the SKX SmartSled should be connected to an application, like KTSync.

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