If the KDC8 software decoder camera is not working properly, verify that KTSync has permission to access your device’s camera.

Android

1. Open Settings > Apps > KTSync > Permissions.
2. Make sure the Camera permission is allowed.

iPhone / iPad (iOS)

1. Open Settings > Apps > KTSync.
2. Make sure Camera access is enabled.

If the problem persists, restart KTSync after granting camera permission.

For more information as well as screenshots, please refer to the KTSync Basic User Guide.