KOAMTAC
  • Barcode
    • Companion Scanners and Wearables
      • KDC80 Bluetooth Scanner
      • KDC180 Bluetooth Scanner
      • KDC185 Bluetooth Scanner
      • KDC280 BLE Scanner
      • KDC380 Wireless Scanner
      • Wearable Accessories
        • KDC180 Ring Trigger
        • KDC180 Safety Glove
        • KDC185 Ring Trigger
        • KDC185 Safety Glove
    • SmartSled® Scanners
      • KDC480 & KDC485 SmartSled®
        • KDC480/485 SmartSled®
        • Companions
          • Extended Battery
          • Pistol Grip
          • HF RFID Reader
          • 0.5W UHF RFID Reader
          • 1.0W UHF RFID Reader
          • SLED-mPOS Reader
          • SLED-MSRIC Reader
          • Universal Case Adaptor
          • uniVERSE Case Adaptor
      • KDC1100/1000 SmartSled®
        • KDC1100 SmartSled®
        • KDC1000 SmartSled®
        • Compainons
          • Extended Battery
          • Pistol Grip
          • HF RFID Reader
          • 0.5W UHF RFID Reader
          • 1.0W UHF RFID Reader
      • KDC1200 Barcode & UHF SmartSled®
      • SKX SmartSled®
        • SKX7Pro SmartSled®
        • SKX6Pro SmartSled®
        • Companions
          • Extended Battery
          • Pistol Grip
          • HF RFID Reader
          • 0.5W UHF RFID Reader
          • 1.0W UHF RFID Reader
          • SLED-mPOS Reader
          • SLED-MSRIC Reader
  • RFID
    • UHF Readers
      • KDC1200 Barcode & UHF SmartSled®
      • UHF Companions
        • KDC180U Wearable 0.5W UHF Reader
      • UHF Sled Companions
        • 0.5W UHF RFID Reader for KDC 480/485
        • 1.0W UHF RFID Reader for KDC 480/485
        • 0.5W UHF RFID Reader For KDC1100
        • 1.0W UHF RFID Reader For KDC1100
        • 0.5W UHF RFID Reader for SKX
        • 1.0W UHF RFID Reader for SKX
    • HF Readers
      • KDC380 Wireless Barcode Scanner and NFC Reader
      • HF RFID Reader for KDC480/485
      • HF RFID Reader For KDC1100
      • HF RFID Reader for SKX
  • Mobile POS
    • KDC500 mPOS
    • mPOS SmartSled Companions
      • SLED-mPOS Reader
      • SLED-MSRIC Reader
  • Charging & Accessories
    • KDC Accessories
      • Wearable Accessories
        • KDC180 Ring Trigger
        • KDC180 Safety Glove
        • KDC185 Ring Trigger
        • KDC185 Safety Glove
      • Charging Cradles
        • KDC180 Charging Cradles
        • KDC185 Charging Cradles
        • KDC280 Charging Cradles
        • KDC380 Charging Cradles
        • KDC480 Charging Cradles
        • KDC480 Extended Battery Cradle
        • KDC480 Pistol Grip & 1.0W UHF Reader Charging Cradles
        • KDC1100 Charging Cradles
        • KDC1100 Pistol Grip & 1.0W UHF Reader Charging Cradles
        • SmartSled Pistol Grip 6000mAh Battery Charging Cradles
        • Car & Forklift Charging Cradles
      • Adaptors
        • GUA Case Adaptor
        • OUA Case Adaptor
        • SUA Smartcase Adaptor
        • Charging Cradle Spacers
      • Batteries
      • Belt Holsters
        • SmartSled Belt Holster
        • Pistol Grip Belt Holster
        • 1W UHF Reader Belt Holster
      • Lanyards
      • Hand Straps
      • USB Bluetooth Dongles
      • Cables
      • Protective Boots for KDC
    • SKX Accessories
      • SKX SmartSled Charging Cradles
      • SKX Pistol Grip & 1.0W UHF Reader Charging Cradles
    • Galaxy XCover Accessories
      • Charging Cradles
        • XCover7 Pro Charging Cradles
        • XCover7 Charging Cradles
        • XCover6 Pro Charging Cradles
        • XCover 5 Charging Cradles
        • XCover Pro Charging Cradles
        • Charging Cradles for XCover7 Pro Smartcase
        • Charging Cradles for XCover7 SmartCase
        • Charging Cradles for XCover6 Pro Smartcase
      • Batteries
        • XCover Batteries
        • XCover Battery Chargers
      • Smartcases
        • Smartcase for XCover Series & Smartcase Accessories
        • Smartcase Extended Battery Pack for XCover Series
    • Galaxy Tab Active Accessories
      • 1-Slot Charging Cradles
      • 5-Slot Charging Cradle
      • Charging Cradles for Tab Active Pro
      • 5-Slot Battery Charger for Tab Active3 and Active5
      • Batteries
      • SmartSled Case
    • Charging Cases
      • KPCC/KBCC Charging Cases
      • KPCC/KBCC Charging Cradles
  • Software
    • KDC8 Software Decoder
    • KOAMTACON MDMS
    • Applications
  • Support
    • FAQ
    • Downloads
      • Manuals and guides
      • Applications
      • Interface Drivers
      • Firmware
      • SDK
      • Brochures
    • Special Barcodes
    • KTSync® Web
    • KDC Vitals
    • For Developers
      • Apple iOS App Approval
      • KOAMTAC Developer Program
      • SDK
    • Operating systems
    • Request an RMA
    • Warranty
  • About Us
    • Who we are
    • Press and News
    • Trade Show Events
    • Case Studies
    • Sustainability
    • Partners
    • Code of Conduct
    • GDPR Notice
    • Contact Us
Home Support

Support

Providing our clients with exceptional customer service and support is of the utmost importance to us at KOAMTAC.
We aim to provide you with the support you need to ensure your KDC works smoothly from the moment you open the box.
For the fastest support please contact our technical support team at +1.609.256.4701.
FAQ

Find answers to common support questions from our tech team and a space to ask your own.

Downloads

Find all manuals, guides, brochures, applications, drivers, firmware, and other downloads here.

Special Barcodes

Special barcodes to set up, configure, and adjust settings for your KDC or SKX devices.

KTSync® Web

For easy managing data, controlling settings, testing features, and scanning barcodes.

KDC Vitals

View vital information for your KDC including serial number, firmware version, and more.

For Developers

Access information on iOS Application Approval and the KOAMTAC Developer Program.

Operating systems

Explore how KOAMTAC scanners work with your Android, Apple, or Windows device.

Request an RMA

We understand issues with KOAMTAC products can arise, and we’re committed to efficient solutions.

Warranty

Detailed KOATMAC Warranty information can be found here.

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