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Batteries
How long does the KDC500 battery last on a single charge?
The KDC500’s battery lasts more than 7 days while connected in Bluetooth. The battery will last 10 days if not connected in Bluetooth.
Learn more about the KDC500.
Contact our Sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC475 battery last on a single charge?
The KDC475’s 1130mAh Lithium-Ion battery will last more than 8 days on a single charge while connected in Bluetooth. The battery will last 20 days if not connected in Bluetooth.
When reading RFID tags continuously every second, the KDC475 battery will last more than 4 hours while connected in Bluetooth. When reading RFID tags less frequently, the KDC475 battery will last up to 5 days on a single charge while connected in Bluetooth.
Learn more about the KDC475.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC250 battery last on a single charge?
The KDC250’s 650 mAh Lithium-Ion battery lasts 7 days while connected in Bluetooth. The battery will last 120 days if not connected in Bluetooth.
Learn more about the KDC250.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
How often should I replace the KDC battery?
We recommend replacing the battery every year or after about 300 charges.
My scanner is connected. Why don’t I see any indication that it’s charging?
When charging a KDC scanner and its battery is fully depleted, the battery will take 5-10 minutes of charging before powering on. At that time, the scanner will power on.
The LED lights will turn from orange to green when fully charged. If your scanner has been connected for more than 30 minutes and it has not yet turned on, please try a different USB cable or port, or that the cradle is connected for power.
How many barcodes can a fully charged KDC scan?
- The KDC20 can scan more than 4,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC30 can scan more than 4,500 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC100 can scan more than 9,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC200 can scan more than 3,500 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC250 can scan more than 11,500 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC270L can scan more than 9,500 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC270C can scan more than 4,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC280C can scan more than 4,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC300 can scan more than 9,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC350L can scan more than 19,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC350C can scan more than 10,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC410 can scan more than 20,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC420 can scan more than 17,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC450 can scan more than 9,500 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC470L can scan more than 20,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC470C can scan more than 10,000 barcodes on a single charge at the rate of one scan per 10 seconds.
- The KDC500 can scan more than 6,500 barcodes on a single charge at the rate of one scan per 10 seconds.
How long will it take to charge my KDC?
The KDC20/100/200 will take about 2 hours to charge. All other KDCs will take about 4 hours to charge.
How long does it take to charge the KDC400?
The KDC400 will take about 4 hours to charge.
How long does it take to charge the KDC300?
The KDC300 will take about 4 hours to charge.
Learn more about the KDC300 and the 7-port Charging Cradle (the KDC can also charge via Ultra Mini USB cable from any USB port).
Contact Sales team for a list of resellers:
+1.609.256.4700
sales@koamtac.com
This product has been discontinued and is no longer able to be purchased directly through KOAMTAC. The KDC270 has a 2D Imager model with a superior scan engine, IP65-rating, and 5′ drop spec. The KDC270 may be purchased on the KOAMTAC store.
How long does it take to charge the KDC250?
The KDC250 will take about 4 hours to charge.
How long does it take to charge the KDC200?
The KDC200 will take about 2 hours to charge.
How long does it take to charge the KDC100?
The KDC100 will take about 2 hours to charge.
How long will the KDC battery last in sleep mode?
Typically the battery on all models can be charged at least 300 times before it needs to be replaced.
How long does the KDC battery last on a single charge?
All KDCs have varying battery life based on battery size, use, and connection. Below you’ll find general time estimates for each model’s battery.
- KDC20 lasts more than 2 days while connected in Bluetooth and 60 days if not connected in Bluetooth.
- KDC30 lasts more than 5 days while connected in Bluetooth and 25 days if not connected.
- KDC100 lasts more than 75 days.
- KDC200 lasts more than 2 days while connected in Bluetooth and 60 days if not connected in Bluetooth.
- KDC250 lasts 7 days while connected in Bluetooth and 120 days if not connected in Bluetooth.
- KDC270C lasts more than 5 days while connected in Bluetooth and 25 days if not connected in Bluetooth.
- KDC270D lasts 7 days while connected in Bluetooth and 120 days if not connected in Bluetooth.
- KDC270L lasts 7 days while connected in Bluetooth and 120 days if not connected in Bluetooth.
- KDC280C lasts more than 5 days while connected in Bluetooth and 25 days if not connected in Bluetooth.
- KDC300 lasts more than 5 days while connected in Bluetooth and 25 days if not connected in Bluetooth.
- KDC350 lasts more than 7 hours while connected in Bluetooth and 20 days if not connected in Bluetooth.
- KDC410 lasts more than 8 days while connected in Bluetooth and 20 days if not connected in Bluetooth.
- KDC415 lasts more than 8 days while connected in Bluetooth and 20 days if not connected in Bluetooth.
- KDC420 lasts more than 8 days while connected in Bluetooth and 20 days if not connected in Bluetooth.
- KDC425 lasts more than 8 days while connected in Bluetooth and 20 days if not connected in Bluetooth.
- KDC430 lasts more than 8 days while connected in Bluetooth and 20 days if not connected in Bluetooth.
- KDC450 lasts more than 8 days while connected in Bluetooth and 20 days if not connected in Bluetooth.*
- KDC470 lasts more than 8 days while connected in Bluetooth and 20 days if not connected in Bluetooth.*
- KDC475 lasts more than 8 days while connected in Bluetooth and 20 days if not connected in Bluetooth.*
- KDC500 lasts more than 7 days while connected in Bluetooth and 10 days if not connected in Bluetooth.
*KDC450/470/475 last more than 4 hours while reading RFID tags continuously every second while connected in Bluetooth and 5 days if reading RFID tags less frequently while connected in Bluetooth.
How long does the KDC450 battery last on a single charge?
The KDC450’s battery will last more than 8 days on a single charge while connected in Bluetooth. The battery will last 20 days if not connected in Bluetooth.
The battery will last more than 4 hours while reading RFID tags continuously every second while connected in Bluetooth and 5 days if reading RFID tags less frequently while connected in Bluetooth.
Contact Sales team for a list of resellers:
+1.609.256.4700
sales@koamtac.com
This product has been discontinued and is no longer able to be purchased directly through KOAMTAC at MSRP. The KDC470 & KDC475, however, can be purchased on the KOAMTAC store.
How long does the KDC470 battery last on a single charge?
The KDC470’s 1130mAh Lithium-Ion battery will last more than 8 days on a single charge while connected in Bluetooth. The battery will last 20 days if not connected in Bluetooth.
When reading RFID tags continuously every second, the KDC470 battery will last more than 4 hours while connected in Bluetooth. When reading RFID tags less frequently, the KDC470 battery will last up to 5 days on a single charge while connected in Bluetooth.
Learn more about the KDC470.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC280 battery last on a single charge?
The KDC280’s 650mAh Lithium-Ion battery lasts more than 5 days on a single charge while connected in Bluetooth. It will last 25 days if not connected in Bluetooth.
Learn more about the KDC280.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC270 battery last on a single charge?
The KDC270’s 650mAh Lithium-Ion battery lasts more than 5 days while connected in Bluetooth. The battery will last 25 days if not connected in Bluetooth.
Learn more about the KDC270.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC400 battery last on a single charge?
The KDC400’s 650mAh Lithium-Ion battery will last more than 5 days on a single charge.
How long does the KDC350 battery last on a single charge?
The KDC350’s Lithium-Ion battery lasts more than 7 hours on a single charge while connected in Bluetooth. The battery will last 20 days if not connected in Bluetooth.
Learn more about the KDC350-R2.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC300 battery last on a single charge?
The KDC300’s 650mAh Lithium-Ion battery lasts more than 5 days on a single charge while connected in Bluetooth. The battery will last 25 days if not connected in Bluetooth.
Learn more about the KDC300.
Contact Sales team for a list of resellers:
+1.609.256.4700
sales@koamtac.com
This product has been discontinued and is no longer able to be purchased directly through KOAMTAC. The KDC270 has a 2D Imager model with a superior scan engine, IP65-rating, and 5′ drop spec. The KDC270 may be purchased on the KOAMTAC store.
How long does the KDC100 battery last on a single charge?
The KDC100’s 200mAh Lithium-Polymer battery will last more than 75 days on a single charge.
Learn more about the KDC100.
Contact our sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC30 battery last on a single charge?
The KDC30’s 650mAh Lithium-Ion battery will last more than 5 days on a single charge while connected in Bluetooth. If not connected in Bluetooth, the battery will last around 25 days.
Learn more about the KDC30.
Contact our sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC200 battery last on a single charge?
The KDC200’s 200mAh Lithium-Polymer battery will last more than 2 days on a single charge while connected in Bluetooth. The battery will last 60 days if not connected in Bluetooth.
Learn more about the KDC200.
Contact our sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
How long does the KDC20 battery last on a single charge?
The KDC20’s 200mAh Lithium-Polymer battery will last more than 2 days on a single charge while connected in Bluetooth. It will last 60 days if not connected in Bluetooth.
Learn more about the KDC20.
Buy Direct through KOAMTAC
Contact our sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
How long will the KDC’s battery last before it needs to be replaced?
Typically the battery on all models can be charged at least 300 times before it needs to be replaced. We recommend replacing the battery about once per year.
Can KDC batteries be replaced?
Yes, in fact, we recommend that you replace your KDC battery once every year to get the maximum battery life. The battery compartment of most KDCs can be opened easily with a screwdriver. The only exception to this is the KDC470 which has a battery compartment on the side that can be locked and unlocked by sliding the switch over for easy access and hot-swapping capability. Replacement and spare batteries can be purchased directly on the KOAMTAC store or by contacting sales@koamtac.com.
Interfaces
Toggling Keyboard on iOS
If the keyboard does not appear on iPhone/iPad/iPod touch when KDC is connected in HID iOS mode, the user can press the DOWN button to toggle the onscreen keyboard.
For the KDC400/470/475/480/485, it is the small button located on the left side of the KDC.
You can also use the iOS Keyboard option on the KDC, which enables the display of a soft keyboard after sending data to and iOS device in HID mode. Enabling this is required if using iOS OS version is 15.x or later.
Please try with “iOS Keyboard” enabled on the KDC.
KDC Menu –>BT Config–>iOS Keyboard, or scan the desired barcode below:
How can I switch the mode between USB HID and USB Serial?
There are two ways to accomplish this.
1: Scan the special barcode below:
2: Press the scan button combination within 3 seconds (to toggle between modes):
• 3 x Left Scan Button
•3 x Right Scan Button
•1 x Left Scan Button
•1 x Right Scan Button
So, in other words, L-L-L-R-R-R-L-R in 3 seconds. Then you will hear one beep or two beeps confirmation beeps. One beep indicates USB HID mode and two beeps indicates USB Serial.
Why don’t the pairing barcodes in the Quick Manual or Mini Guide work for my device?
The pairing barcodes in the Quick Manual and Mini Guides are updated barcodes that require the latest firmware to work. You have two solutions to get your KDC to pair to your host device.
1. Update your firmware using the instructions and links found on the Firmware Page. This is the ideal option to ensure your KDC works optimally.
2. Utilize the 1D and 2D pairing barcodes sheet for quick pairing if upgrading the firmware isn’t possible at this time (we understand sometimes you just need to get to work).
If you continue to encounter problems with pairing your KDC to your host device, please call KOAMTAC Support by calling 609-256-4700 or email info@koamtac.com and we will be more than happy to help you troubleshoot.
What are the KDC500i interface ports?
The KDC500i interface ports include one micro USB port which supports USB to Serial protocol. The KDC500i also supports MFi profile for Bluetooth.
What are the KDC500 interface ports?
The KDC500 interface ports include one micro USB port which supports USB to Serial protocol. The KDC500 also supports SPP profile for Bluetooth.
What are the KDC470/475-BLE interface ports?
The KDC470/475-BLE interface ports include one micro USB port which supports USB to Serial protocol. The KDC470/475-BLE also supports HID/SPP/OPEN(Guest) profiles for Bluetooth Low Energy (BLE).
What are the KDC470i/475i interface ports?
The KDC470i/475i interface ports include one micro USB port which supports USB to Serial protocol. The KDC470i/475i supports HID/MFi profiles for Bluetooth.
What are the KDC470/475 interface ports?
The KDC470/475 interface ports include one micro USB port which supports USB to Serial protocol. The KDC470/475 supports HID/SPP profiles for Bluetooth.
What are the KDC270i interface ports?
The KDC270i interface ports include one micro USB port which supports USB to Serial protocol. It also supports HID/MFi profiles for Bluetooth. This applies to all KDC270i models: KDC270Li, KDC270Ci, KDC270Di.
What are the KDC350i interface ports?
The KDC350i interface ports include one ultra-mini USB port which supports USB to Serial protocol. The KDC350i also supports HID/MFi profiles for Bluetooth.KDC350i-R2 interface ports are the same.
What are the KDC350 interface ports?
The KDC350 interface ports include one ultra-mini USB port which supports USB to Serial protocol. The KDC350 also supports HID/SPP profiles for Bluetooth. The KDC350-R2 interface ports are the same.
What are the KDC280 interface ports?
The KDC280 interface ports include one micro USB port which supports USB to Serial protocol. It also supports HID/SPP/OPEN(Guest) profiles for Bluetooth Low Energy (BLE).
What are the KDC270 interface ports?
The KDC270 interface ports include one micro USB port which supports USB to Serial protocol. It also supports HID/SPP profiles for Bluetooth. This applies to all KDC270 models: KDC270L, KDC270C, KDC270.
What are the KDC30i interface ports?
The KDC30i interface ports are one swing-out standard Type A USB port. This supports both USB to Serial protocol and HID/MFi profiles for Bluetooth.
What are the KDC30 interface ports?
The KDC30 interface ports are one swing-out standard Type A USB port. This supports USB to Serial protocol and it supports HID/SPP profiles for Bluetooth.
What are the KDC20i interface ports?
The KDC20i interface ports are one swing-out standard Type A USB port which supports USB to Serial protocol and it supports HID/MFi profiles for Bluetooth.
What are the KDC20 interface ports?
The KDC20 interface ports are one swing-out standard Type A USB port which supports USB to Serial protocol and it supports HID/SPP profiles for Bluetooth.
I can’t get my KDC470IT6C-D to pair via Bluetooth with iPod. How do I fix this?
The KDC470IT6C-D is an integrated solution and does not work via Bluetooth. This model only requires our KTSync program (Available in the Google Play Store and the App Store) and the hosting device. First, you slide your hosting device into the integrated case; then open KTSync, press Connect and then find the appropriate device you want to connect to.
Why does the KDC display a “Connection Failed” message while pressing the scan button?
The KDC device will show a “Connection Failed” message when a user presses the scan button if the Connection Alert option is enabled. This option will prevent the user from scanning a barcode when the KDC is disconnected. To disable the Connection Alert, access the menu on your KDC. Then, go to BT Config and select Connect Alert from the options. Select Disabled and be sure to save and exit.
What interface ports are supported by the KDCs?
- The KDC20 has one swing-out standard Type A USB port which supports USB to Serial protocol and they support HID/SPP/MFi profiles for Bluetooth.
- The KDC30 has one swing-out standard Type A USB port which supports USB to Serial protocol and they support HID/SPP/MFi profiles for Bluetooth.
- The KDC100 has two USB ports, one swing-out standard Type A USB port and one ultra-mini USB port which supports USB to Serial protocol.
- The KDC200 has one ultra-mini USB port which supports USB to Serial protocol and they support HID/SPP/MFi profiles for Bluetooth.
- The KDC250 has one ultra-mini USB port which supports USB to Serial protocol and they support HID/SPP/MFi profiles for Bluetooth.
- The KDC300 has one ultra-mini USB port which supports USB to Serial protocol and they support HID/SPP/MFi profiles for Bluetooth.
- The KDC350 has one ultra-mini USB port which supports USB to Serial protocol and they support HID/SPP/MFi profiles for Bluetooth.
- The KDC400 series (except KDC470/475) have one ultra-mini USB port & one micro USB port which support USB to Serial protocol and it supports HID/SPP/MFi profiles for Bluetooth.
- The KDC270 has one micro USB port which supports USB to Serial protocol and supports HID/SPP/MFi profiles for Bluetooth.
- The KDC470/475 have one micro USB port which supports USB to Serial protocol and they support HID/SPP/MFi profiles for Bluetooth.
- The KDC280 has one micro USB port which supports USB to Serial protocol and it supports HID/SPP/OPEN(Guest) profiles for Bluetooth LE (Low Energy).
- The KDC470/475-BLE have one micro USB port which supports USB to Serial protocol and they support HID/SPP/OPEN(Guest) profiles for Bluetooth LE (Low Energy).
- The KDC500 has one micro USB port which supports USB to Serial protocol and it supports SPP/MFi profiles for Bluetooth.
What are the KDC400i interface ports?
The KDC400i interface ports include one ultra-mini USB port and one micro USB port which support USB to Serial protocol. The KDC400i also supports HID/MFi profiles for Bluetooth. This applies to all KDC400i models except KDC470i/KDC475i.
What are the KDC300i interface ports?
The KDC300i interface ports include one ultra-mini USB port which supports USB to Serial protocol. The KDC300i also supports HID/MFi profiles for Bluetooth.
What are the KDC250i interface ports?
The KDC250i interface ports include one ultra-mini USB port which supports USB to Serial protocol. It also supports HID/MFi profiles for Bluetooth.
What are the KDC200i interface ports?
The KDC200i interface ports include one ultra-mini USB port which supports USB to Serial protocol. It also supports HID/MFi profiles for Bluetooth.
What are the KDC400 interface ports?
The KDC400 interface ports include one ultra-mini USB port & one micro USB port which support USB to Serial protocol. The KDC400 also supports HID/SPP profiles for Bluetooth. This does not apply to the KDC470 or KDC475.
What are the KDC300 interface ports?
The KDC300 interface ports include one ultra-mini USB port which supports USB to Serial protocol. The KDC300 also supports HID/SPP profiles for Bluetooth.
What are the KDC250 interface ports?
The KDC250 interface ports include one ultra-mini USB port which supports USB to Serial protocol. It also supports HID/SPP profiles for Bluetooth.
What are the KDC200 interface ports?
The KDC200 interface ports are Bluetooth HID/SPP and one USB port. The USB port supports Serial and USB-Serial port.
What are the KDC100 interface ports?
The KDC100 interface ports are two USB ports, one swing-out standard Type A USB port and one ultra-mini USB port which supports USB to Serial protocol.
KDC20
What do all the buttons on the KDC20 scanner do?
There are four buttons on the KDC20 with different operational purposes.
The large, center button is the SCAN button.
The two smaller buttons on the left side are the UP button (this activates RECONNECT feature) and the DOWN button (this activates DISCONNECT and KEYBOARD TOGGLE features).
The single button on the right is the DELETE button, which will erase the last scanned data.
What are the KDC20i interface ports?
The KDC20i interface ports are one swing-out standard Type A USB port which supports USB to Serial protocol and it supports HID/MFi profiles for Bluetooth.
What are the KDC20 interface ports?
The KDC20 interface ports are one swing-out standard Type A USB port which supports USB to Serial protocol and it supports HID/SPP profiles for Bluetooth.
How long does the KDC20 battery last on a single charge?
The KDC20’s 200mAh Lithium-Polymer battery will last more than 2 days on a single charge while connected in Bluetooth. It will last 60 days if not connected in Bluetooth.
Learn more about the KDC20.
Buy Direct through KOAMTAC
Contact our sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
KDC30
What do all the buttons on the KDC30 do?
There are four buttons on the KDC30 with different operational purposes.
The large, center button is the SCAN button.
The smaller buttons on the left side are UP (this activates RECONNECT feature) and DOWN (this activates DISCONNECT and KEYBOARD TOGGLE features).
The small button on the right side is DELETE, which will delete the last scanned data.
What are the KDC30i interface ports?
The KDC30i interface ports are one swing-out standard Type A USB port. This supports both USB to Serial protocol and HID/MFi profiles for Bluetooth.
What are the KDC30 interface ports?
The KDC30 interface ports are one swing-out standard Type A USB port. This supports USB to Serial protocol and it supports HID/SPP profiles for Bluetooth.
How long does the KDC30 battery last on a single charge?
The KDC30’s 650mAh Lithium-Ion battery will last more than 5 days on a single charge while connected in Bluetooth. If not connected in Bluetooth, the battery will last around 25 days.
Learn more about the KDC30.
Contact our sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
KDC100
How long does it take to charge the KDC100?
The KDC100 will take about 2 hours to charge.
How long does the KDC100 battery last on a single charge?
The KDC100’s 200mAh Lithium-Polymer battery will last more than 75 days on a single charge.
Learn more about the KDC100.
Contact our sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
How many barcodes can be stored in the KDC100?
The KDC100 can store 400,000+ barcodes in its 8MB of User Data memory.
What are the KDC100 interface ports?
The KDC100 interface ports are two USB ports, one swing-out standard Type A USB port and one ultra-mini USB port which supports USB to Serial protocol.
KDC180
How do I enable the Social Distancing Feature on the KDC180?
There are two ways to enable and control the settings for the social distancing feature:
1. Scan the special Social Distance barcodes that correspond with the settings you wish to enable
2. Utilize the KDC180 menu to configure:
- From KDC BLE Config menu, select Social Dist to configure
- Set the Distance from 1.0m to 10m (default: Disabled)
- Set the Host Alert (default: Disabled)
- Set the KDC Alert: Beep(default: Enabled), Vibrate(default: Disabled), and Data Store (default: Disabled)
- Set the Security Key: Fixed Key or Custom Key (default: Fixed Key and the key can be set
KDC200
What are the KDC200i interface ports?
The KDC200i interface ports include one ultra-mini USB port which supports USB to Serial protocol. It also supports HID/MFi profiles for Bluetooth.
What are the KDC200 interface ports?
The KDC200 interface ports are Bluetooth HID/SPP and one USB port. The USB port supports Serial and USB-Serial port.
How long does it take to charge the KDC200?
The KDC200 will take about 2 hours to charge.
How long does the KDC200 battery last on a single charge?
The KDC200’s 200mAh Lithium-Polymer battery will last more than 2 days on a single charge while connected in Bluetooth. The battery will last 60 days if not connected in Bluetooth.
Learn more about the KDC200.
Contact our sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
KDC250
How long does the KDC250 battery last on a single charge?
The KDC250’s 650 mAh Lithium-Ion battery lasts 7 days while connected in Bluetooth. The battery will last 120 days if not connected in Bluetooth.
Learn more about the KDC250.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
What are the KDC250i interface ports?
The KDC250i interface ports include one ultra-mini USB port which supports USB to Serial protocol. It also supports HID/MFi profiles for Bluetooth.
What are the KDC250 interface ports?
The KDC250 interface ports include one ultra-mini USB port which supports USB to Serial protocol. It also supports HID/SPP profiles for Bluetooth.
How long does it take to charge the KDC250?
The KDC250 will take about 4 hours to charge.
KDC270
What are the KDC270i interface ports?
The KDC270i interface ports include one micro USB port which supports USB to Serial protocol. It also supports HID/MFi profiles for Bluetooth. This applies to all KDC270i models: KDC270Li, KDC270Ci, KDC270Di.
What are the KDC270 interface ports?
The KDC270 interface ports include one micro USB port which supports USB to Serial protocol. It also supports HID/SPP profiles for Bluetooth. This applies to all KDC270 models: KDC270L, KDC270C, KDC270.
How long does the KDC270 battery last on a single charge?
The KDC270’s 650mAh Lithium-Ion battery lasts more than 5 days while connected in Bluetooth. The battery will last 25 days if not connected in Bluetooth.
Learn more about the KDC270.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
KDC280
What are the KDC280 interface ports?
The KDC280 interface ports include one micro USB port which supports USB to Serial protocol. It also supports HID/SPP/OPEN(Guest) profiles for Bluetooth Low Energy (BLE).
How long does the KDC280 battery last on a single charge?
The KDC280’s 650mAh Lithium-Ion battery lasts more than 5 days on a single charge while connected in Bluetooth. It will last 25 days if not connected in Bluetooth.
Learn more about the KDC280.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
KDC300
What are the KDC300i interface ports?
The KDC300i interface ports include one ultra-mini USB port which supports USB to Serial protocol. The KDC300i also supports HID/MFi profiles for Bluetooth.
What are the KDC300 interface ports?
The KDC300 interface ports include one ultra-mini USB port which supports USB to Serial protocol. The KDC300 also supports HID/SPP profiles for Bluetooth.
How long does it take to charge the KDC300?
The KDC300 will take about 4 hours to charge.
Learn more about the KDC300 and the 7-port Charging Cradle (the KDC can also charge via Ultra Mini USB cable from any USB port).
Contact Sales team for a list of resellers:
+1.609.256.4700
sales@koamtac.com
This product has been discontinued and is no longer able to be purchased directly through KOAMTAC. The KDC270 has a 2D Imager model with a superior scan engine, IP65-rating, and 5′ drop spec. The KDC270 may be purchased on the KOAMTAC store.
How long does the KDC300 battery last on a single charge?
The KDC300’s 650mAh Lithium-Ion battery lasts more than 5 days on a single charge while connected in Bluetooth. The battery will last 25 days if not connected in Bluetooth.
Learn more about the KDC300.
Contact Sales team for a list of resellers:
+1.609.256.4700
sales@koamtac.com
This product has been discontinued and is no longer able to be purchased directly through KOAMTAC. The KDC270 has a 2D Imager model with a superior scan engine, IP65-rating, and 5′ drop spec. The KDC270 may be purchased on the KOAMTAC store.
KDC350
What are the KDC350i interface ports?
The KDC350i interface ports include one ultra-mini USB port which supports USB to Serial protocol. The KDC350i also supports HID/MFi profiles for Bluetooth.KDC350i-R2 interface ports are the same.
What are the KDC350 interface ports?
The KDC350 interface ports include one ultra-mini USB port which supports USB to Serial protocol. The KDC350 also supports HID/SPP profiles for Bluetooth. The KDC350-R2 interface ports are the same.
How long does the KDC350 battery last on a single charge?
The KDC350’s Lithium-Ion battery lasts more than 7 hours on a single charge while connected in Bluetooth. The battery will last 20 days if not connected in Bluetooth.
Learn more about the KDC350-R2.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
KDC400
What are the KDC400i interface ports?
The KDC400i interface ports include one ultra-mini USB port and one micro USB port which support USB to Serial protocol. The KDC400i also supports HID/MFi profiles for Bluetooth. This applies to all KDC400i models except KDC470i/KDC475i.
What are the KDC400 interface ports?
The KDC400 interface ports include one ultra-mini USB port & one micro USB port which support USB to Serial protocol. The KDC400 also supports HID/SPP profiles for Bluetooth. This does not apply to the KDC470 or KDC475.
How long does it take to charge the KDC400?
The KDC400 will take about 4 hours to charge.
How long does the KDC400 battery last on a single charge?
The KDC400’s 650mAh Lithium-Ion battery will last more than 5 days on a single charge.
KDC450
How long does the KDC450 battery last on a single charge?
The KDC450’s battery will last more than 8 days on a single charge while connected in Bluetooth. The battery will last 20 days if not connected in Bluetooth.
The battery will last more than 4 hours while reading RFID tags continuously every second while connected in Bluetooth and 5 days if reading RFID tags less frequently while connected in Bluetooth.
Contact Sales team for a list of resellers:
+1.609.256.4700
sales@koamtac.com
This product has been discontinued and is no longer able to be purchased directly through KOAMTAC at MSRP. The KDC470 & KDC475, however, can be purchased on the KOAMTAC store.
KDC470
Can KDC470 and KDC475 transfer the scanned data to a computer?
Yes.
There are two ways to send the scanned data to a computer:
On a Mobile Device
- Download KTSync from the Google Play Store or Apple App Store.
- Select the data destination to be “File” or “Email”
- Synchronize.
The data will be stored on the mobile device and the file can be sent to the computer using a cable or as an email attachment.
On a Windows or Mac Computer
- Download KTSync from the Google Play Store or Apple App Store.
- Make sure app is closed.
- Plug in USB cable to KDC470 and computer
- Run KTSync
- Synchronization will transfer the stored data to the destination selected in KTSync settings.
If KDC and KTSync do not connect to the computer, press and hold the DOWN button on your KDC470 or KDC475 (by the battery door) for 3 seconds. It will toggle the connectivity among Phone/PC connection, PC/KDC connection, and KDC/Phone connection. KDC/Phone connection should be selected.
My KDC470 reader doesn’t turn on even though it is fully charged.
If the battery indicator LED displays a green light but the KDC470 does not seem to turn on, it would be best to call technical support at +1.609.256.4700 option 3 to troubleshoot your issue further.
What do all the buttons on the KDC470 do?
The large, front buttons on either side are the SCAN buttons.
The smaller button on the same side as the USB port is the UP button; this activates RECONNECT feature.
The smaller button on the same side as the battery door is the DOWN button; this activates DISCONNECT and KEYBOARD TOGGLE features.
These are the same buttons on the KDC475.
What are the KDC470/475-BLE interface ports?
The KDC470/475-BLE interface ports include one micro USB port which supports USB to Serial protocol. The KDC470/475-BLE also supports HID/SPP/OPEN(Guest) profiles for Bluetooth Low Energy (BLE).
What are the KDC470i/475i interface ports?
The KDC470i/475i interface ports include one micro USB port which supports USB to Serial protocol. The KDC470i/475i supports HID/MFi profiles for Bluetooth.
What are the KDC470/475 interface ports?
The KDC470/475 interface ports include one micro USB port which supports USB to Serial protocol. The KDC470/475 supports HID/SPP profiles for Bluetooth.
I can’t get my KDC470IT6C-D to pair via Bluetooth with iPod. How do I fix this?
The KDC470IT6C-D is an integrated solution and does not work via Bluetooth. This model only requires our KTSync program (Available in the Google Play Store and the App Store) and the hosting device. First, you slide your hosting device into the integrated case; then open KTSync, press Connect and then find the appropriate device you want to connect to.
How long does the KDC470 battery last on a single charge?
The KDC470’s 1130mAh Lithium-Ion battery will last more than 8 days on a single charge while connected in Bluetooth. The battery will last 20 days if not connected in Bluetooth.
When reading RFID tags continuously every second, the KDC470 battery will last more than 4 hours while connected in Bluetooth. When reading RFID tags less frequently, the KDC470 battery will last up to 5 days on a single charge while connected in Bluetooth.
Learn more about the KDC470.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
KDC475
Can KDC470 and KDC475 transfer the scanned data to a computer?
Yes.
There are two ways to send the scanned data to a computer:
On a Mobile Device
- Download KTSync from the Google Play Store or Apple App Store.
- Select the data destination to be “File” or “Email”
- Synchronize.
The data will be stored on the mobile device and the file can be sent to the computer using a cable or as an email attachment.
On a Windows or Mac Computer
- Download KTSync from the Google Play Store or Apple App Store.
- Make sure app is closed.
- Plug in USB cable to KDC470 and computer
- Run KTSync
- Synchronization will transfer the stored data to the destination selected in KTSync settings.
If KDC and KTSync do not connect to the computer, press and hold the DOWN button on your KDC470 or KDC475 (by the battery door) for 3 seconds. It will toggle the connectivity among Phone/PC connection, PC/KDC connection, and KDC/Phone connection. KDC/Phone connection should be selected.
What do the buttons on the KDC475 do?
The buttons on the KDC475 have multiple purposes.
The large, front buttons on either side are the SCAN buttons.
The smaller button on the same side as the USB port is the UP button; this activates RECONNECT feature.
The smaller button on the same side as the battery door is the DOWN button; this activates DISCONNECT and KEYBOARD TOGGLE features.
What do all the buttons on the KDC470 do?
The large, front buttons on either side are the SCAN buttons.
The smaller button on the same side as the USB port is the UP button; this activates RECONNECT feature.
The smaller button on the same side as the battery door is the DOWN button; this activates DISCONNECT and KEYBOARD TOGGLE features.
These are the same buttons on the KDC475.
What are the KDC470/475-BLE interface ports?
The KDC470/475-BLE interface ports include one micro USB port which supports USB to Serial protocol. The KDC470/475-BLE also supports HID/SPP/OPEN(Guest) profiles for Bluetooth Low Energy (BLE).
What are the KDC470i/475i interface ports?
The KDC470i/475i interface ports include one micro USB port which supports USB to Serial protocol. The KDC470i/475i supports HID/MFi profiles for Bluetooth.
What are the KDC470/475 interface ports?
The KDC470/475 interface ports include one micro USB port which supports USB to Serial protocol. The KDC470/475 supports HID/SPP profiles for Bluetooth.
How long does the KDC475 battery last on a single charge?
The KDC475’s 1130mAh Lithium-Ion battery will last more than 8 days on a single charge while connected in Bluetooth. The battery will last 20 days if not connected in Bluetooth.
When reading RFID tags continuously every second, the KDC475 battery will last more than 4 hours while connected in Bluetooth. When reading RFID tags less frequently, the KDC475 battery will last up to 5 days on a single charge while connected in Bluetooth.
Learn more about the KDC475.
Contact our sales team for a list of resellers or distributors:
+1.609.256.4700
sales@koamtac.com
KDC500
What are the KDC500i interface ports?
The KDC500i interface ports include one micro USB port which supports USB to Serial protocol. The KDC500i also supports MFi profile for Bluetooth.
What are the KDC500 interface ports?
The KDC500 interface ports include one micro USB port which supports USB to Serial protocol. The KDC500 also supports SPP profile for Bluetooth.
How long does the KDC500 battery last on a single charge?
The KDC500’s battery lasts more than 7 days while connected in Bluetooth. The battery will last 10 days if not connected in Bluetooth.
Learn more about the KDC500.
Contact our Sales team for a list of resellers and distributors:
+1.609.256.4700
sales@koamtac.com
KTSync
How do I change the starting position of the barcode or the number of allowed characters?
This can be achieved by changing the “partial data” setting within the KTSync application. Partial data settings allow the user to change the start position and number of allowed characters. Instructions can be found here
Memory
Can I download stored barcodes to my application?
Yes, stored barcode or wedge barcodes can be downloaded via KTSync. KTSync is an application which supports keyboard wedge, application generation, DB lookup and inventory program. It is bundled with the KDC200/250/270/280/300/350 which support host devices running on Android, iOS, Windows platforms. The KDC20/30/400/470/475 support only keyboard wedge. The KDC100 and KDC500 support KTSync only for Windows.
How many barcodes can be stored in the KDC data memory?
The KDC data memory can store more than 400,000 UPC barcodes in its 8MB.
How many barcodes can be stored in the KDC100?
The KDC100 can store 400,000+ barcodes in its 8MB of User Data memory.
Operation
What happens if my KDC charging port gets wet?
If you have moisture in your KDC’s charging port, please follow the steps on the below page:
http://koamtac.com/support/troubleshooting/moisture-in-water-resistant-usb-charging-port/
What do all the buttons on the KDC20 scanner do?
There are four buttons on the KDC20 with different operational purposes.
The large, center button is the SCAN button.
The two smaller buttons on the left side are the UP button (this activates RECONNECT feature) and the DOWN button (this activates DISCONNECT and KEYBOARD TOGGLE features).
The single button on the right is the DELETE button, which will erase the last scanned data.
What do all the buttons on the KDC30 do?
There are four buttons on the KDC30 with different operational purposes.
The large, center button is the SCAN button.
The smaller buttons on the left side are UP (this activates RECONNECT feature) and DOWN (this activates DISCONNECT and KEYBOARD TOGGLE features).
The small button on the right side is DELETE, which will delete the last scanned data.
What do the buttons on the KDC475 do?
The buttons on the KDC475 have multiple purposes.
The large, front buttons on either side are the SCAN buttons.
The smaller button on the same side as the USB port is the UP button; this activates RECONNECT feature.
The smaller button on the same side as the battery door is the DOWN button; this activates DISCONNECT and KEYBOARD TOGGLE features.
What do all the buttons on the KDC470 do?
The large, front buttons on either side are the SCAN buttons.
The smaller button on the same side as the USB port is the UP button; this activates RECONNECT feature.
The smaller button on the same side as the battery door is the DOWN button; this activates DISCONNECT and KEYBOARD TOGGLE features.
These are the same buttons on the KDC475.
What does Buffer Full mean?
When Buffer Full is displayed, the memory is full and KDC will not accept new scans.
If you have not recently done so, back up your KDC data to your host device, app, or computer before clearing/resetting the memory.
To clear the memory, please navigate to the KDC Menu > System Config > Reset Memory > Memory > Yes & Exit
Does KTSync support Android, iOS, and Windows devices?
Yes, KTSync currently supports Android, iOS, and Windows devices.
I can’t get my KDC470IT6C-D to pair via Bluetooth with iPod. How do I fix this?
The KDC470IT6C-D is an integrated solution and does not work via Bluetooth. This model only requires our KTSync program (Available in the Google Play Store and the App Store) and the hosting device. First, you slide your hosting device into the integrated case; then open KTSync, press Connect and then find the appropriate device you want to connect to.
Can I download stored barcodes to my application?
Yes, stored barcode or wedge barcodes can be downloaded via KTSync. KTSync is an application which supports keyboard wedge, application generation, DB lookup and inventory program. It is bundled with the KDC200/250/270/280/300/350 which support host devices running on Android, iOS, Windows platforms. The KDC20/30/400/470/475 support only keyboard wedge. The KDC100 and KDC500 support KTSync only for Windows.
How can I view my phone’s keyboard when my scanner is paired?
When the scanner is paired in HID iOS it will automatically hide the keyboard. Pressing the down button on the scanner will toggle it.
Why does the KDC display a “Connection Failed” message while pressing the scan button?
The KDC device will show a “Connection Failed” message when a user presses the scan button if the Connection Alert option is enabled. This option will prevent the user from scanning a barcode when the KDC is disconnected. To disable the Connection Alert, access the menu on your KDC. Then, go to BT Config and select Connect Alert from the options. Select Disabled and be sure to save and exit.
Programming
Is the KOAMTAC SDK available for free or licensed?
The SDK is free for existing KDC customers after signing a release agreement. To request the SDK, please complete the form at: http://koamtac.com/support/downloads/sdk/
Can the KDC be programmed by a KOAMTAC partner?
Yes. KOAMTAC’s Application Generation tool provides an enhanced programming environment for developing custom applications for the KDC.
- KDC supports, at most, three step data collection processes, including the ability to perform various data functionality features.
- KDC’s database lookup function provides enhanced data processes, enabling the KDC to display database results with or without scanned barcode data.
- KDC may display a message from the host by enabling two-way communications and a messaging application.
Can a partner develop applications for the KDCs?
Yes, a partner can develop applications for the KDCs utilizing the Software Development Kit (SDK). The SDK is available for Android, iOS, Windows, Tizen, and Mac. It can be requested here: http://koamtac.com/support/downloads/sdk/
Does KOAMTAC provide customization services for KDC products?
Yes, KOAMTAC does provide customization services for KDCs via world-class engineers on our team or by utilizing the Software Development Kit.
KOAMTAC’s engineers can develop custom applications. For more information regarding customization, please contact us at info@koamtac.com.
An SDK is available for the following operating systems: Android, iOS, Windows, Tizen, and Mac.
It can be requested here: http://koamtac.com/support/downloads/sdk/
SKX SmartSled
Scan beam from SKX SmartSled does not emit when the scan button is pressed
| SKX Connection Mode | Is scan beam emitting? | ||
|---|---|---|---|
| USB port on back unplugged | USB port on back plugged/powered | ||
| USB HID | Yes | Yes | |
| USB Serial | KTSync Connected | Yes | Yes |
| KTSync NOT Connected | No (Scan Beam Disabled)1 | Yes | |
1 To resolve this issue, the SKX SmartSled should be connected to an application, like KTSync.
Social Distancing Feature
How do I enable the Social Distancing Feature on the KDC180?
There are two ways to enable and control the settings for the social distancing feature:
1. Scan the special Social Distance barcodes that correspond with the settings you wish to enable
2. Utilize the KDC180 menu to configure:
- From KDC BLE Config menu, select Social Dist to configure
- Set the Distance from 1.0m to 10m (default: Disabled)
- Set the Host Alert (default: Disabled)
- Set the KDC Alert: Beep(default: Enabled), Vibrate(default: Disabled), and Data Store (default: Disabled)
- Set the Security Key: Fixed Key or Custom Key (default: Fixed Key and the key can be set
Symbologies
What barcode symbologies are supported by the KDCs?
Barcode symbologies supported vary by KDC.
The KDC20/100/200/250/270L/270D/350L/410/411/415/470L/470D/475S/500L support 1D barcode only.
KDC30/270C/280C/300/350C/420/421/425/450/470C/475H/500C support most major 1D and 2D barcode symbologies, and OCR.
For more detail regarding specific symbologies please navigate to the specific KDC’s product page.